PARKING FOR RESIDENTS

IF YOU LIVE HERE, YOU CAN PARK HERE

COLLEGE TERRACE PERMITS FOR RESIDENTS

COLLEGE TERRACE PARKING

The Residential Parking Permit Program (RPPP) in College Terrace allows vehicles displaying a resident permit, guest permit, or day permit, to use on-street parking, Monday through Friday from 8 AM to 5 PM.

In addition, all vehicles not displaying a permit, may park up to two hours during these specified time periods. Vehicles not displaying a permit, during these specified time periods and exceeding the 2-hour maximum parking allowance are cited by the Police Department.

If you are a resident of the area, visit Revenue Collections on the Ground Floor of City Hall to purchase a permit for your vehicle.

For general questions, please contact the Transportation Division at (650) 329-2520 or Email: transportation@cityofpaloalto.org.

College Terrace Parking

College Terrace  FAQS

No. Parking in any zone for longer than 2 hours with no permit will result in a citation.

Permits are sold online only via the City’s parking website: https://paloalto.parkingguide.com/. Log into an existing account or set up a new account there.

For assistance with obtaining a permit, the City has customer service staff available on-site at the City Hall Revenue Collections counter, 250 Hamilton Avenue, Ground Floor, Palo Alto, CA 94301. Revenue Collections hours are 8 a.m. to 5:30 p.m. Monday through Thursday and 8 a.m. to 4:30 p.m. on Fridays, except holidays.

Residents are eligible for one permit free of charge and up to three additional for $50 each for their personal vehicles. These permits are vehicle-specific decals.

Residents may also purchase up to two (2) transferable visitor hangtags for $50 each and up to 50 daily visitor permits for $5 each.

The group of resident stakeholders who helped design the program agreed that residents should have a stake in the program by paying a token sum for permits.
  • Annual permit decals must be affixed on the outside of the rear windshield driver’s side lower left corner, or left side of the bumper. Do not place your permit in any other location. Placing your permit in another location or behind tinted windows shall invalidate your parking exemption. 
  • Hangtags or scratchers must be hung from the rearview mirror with the permit information visible from the exterior of the vehicle. Note – Hanging your permit incorrectly shall invalidate your parking exemption.
The parking restrictions are enforced Monday through Friday, 8 a.m. to 6 p.m. (City holidays are exempt).
Resident permits are valid anywhere that there are posted RPP parking restrictions: [MAP]
Guests may park on street for less than 2 hours with no permit. There is no re-parking within the same zone once the two hours have elapsed.

Residents may purchase two (2) transferable visitor hangtags for $50 each and up to 50 daily visitor permits for $5 each. These visitor permits allow a guest vehicle to be parked on-street in the RPP district in excess of 2 hours.

Serco, Inc. has been contracted by the City to provide enforcement services for the College Terrace RPP program. Serco employees wear uniforms with identification, and you may see them walking, biking, or driving throughout the College Terrace RPP district.
RPP permits are only valid in areas designated by RPP parking restrictions (green 2-hour parking signs noting ‘Permits Exempt’ and specifying an RPP zone). RPP permits are not valid in the College Terrace color zone, College Terrace lots or garages, or in other time-restricted spaces: [MAP]
For your use until the permit arrives by mail, a temporary parking permit is available to be printed at the time of sale. Contact customer service if you have difficulty printing your permit: paloaltopermits@spplus.com or 650-440-8074.
No, parking restrictions are not enforced on regular City holidays or on weekends.
Contact customer service at paloaltopermits@spplus.com or 650-440-8074 for a temporary or replacement permit.
The zone designations apply for employee parking with valid RPP permits. Employees working within the College Terrace RPP district are eligible to purchase permits on a first come, first served basis. These permits are sold for specific zones and are only valid for non-restricted parking in the zone issued. Resident permits are valid in all zones.
Refunds are issued for annual permits only. A refund of the unused portion will be given only through the third quarter prorated at the quarterly rate. Remove the permit from your vehicle (pieces are accepted) and turn in with the information of the party to receive the refund to Revenue Collections located at Palo Alto City Hall, 250 Hamilton Ave., Ground Floor. Refunds are calculated from the date the permit is surrendered to Revenue Collections.
Follow the instructions on the RPP citation to pay or appeal the citation. If you do not have the instructions available, call 650-814-4501 for assistance. 
Eligibility areas have been pre-approved by City Council for future addition to the College Terrace RPP district. This means that residents may opt in to the College Terrace RPP district at any time that they see a need through a petition and survey process. Contact the Transportation Division  (transportation@cityofpaloalto.org or 650-329-2520) for assistance.

COLLEGE TERRACE RESIDENTIAL PARKING

The College Terrace Residential Parking Permit Program provides parking relief to residents, students, employees, and employers who regularly park on neighborhood streets in the area.